Shipping policy

Processing Time

• All orders are processed within 3–5 business days.
• During high-demand periods or sale events, processing may take slightly longer. You will receive a notification if there is a significant delay.

Shipping Timelines

• Once processed, standard shipping can take up to 10 business days, depending on your location and the method selected at checkout.
• Note: Delivery times are estimates and are not guaranteed.

Shipping Costs

• Costs are calculated at checkout based on your location and weight of the package.
• Look out for Free Shipping promotions on orders over a certain amount (as displayed on our homepage).

Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number. You can monitor your package through the carrier’s website.

Delayed, Lost, or Stolen Packages

• Delays: We are not responsible for delays caused by the carrier or unforeseen circumstances such as weather or natural disasters.
• Lost/Stolen: If your package is lost or stolen, please contact our customer service team. We will do our best to assist you in locating your order with the carrier.